QTS Mobile provides real-time access to your QTS integrated services
QTS Mobile provides access to our suite of real-time apps that make it easy to manage and optimize your QTS data center environment on-demand. With QTS Mobile, QTS customers can:• Manage all Service Desk incidents and tickets • Manage physical access and badging processes • View real-time power draw metrics• Interact with a dynamic dashboard • Order cross connects and Switchboard interconnection services• View Sustainability metrics• View and export badge activity and data center compliance reportsMoreGet real-time insight into your QTS data center environment on-demand. With QTS Mobile, customers have access to 100% of the QTS Service Delivery Platform. Service Desko Manage ServiceNow tickets and incidents from initiation to resolutiono Request Remote Hands supporto Request or remove or receive equipment at the data centero Request Temporary Visitor accessUser Managemento Create/Edit/Disable users with roles and permissions o Request and disable badges on-demando View who is on site at any moment in timeo View and export Badge Activity reports o View and export QTS data center compliance reportsPower Analyticso Calculates and displays average power demand versus contracted powero View power draw by suite, cage, rack/cabinet, circuits and poleso Identifies overused assets and enclosureso Real-time trended graphs show fluctuations with date and time stampo Shows nested hierarchical information for UPS’ and PDUs for customers with dedicated deviceso Generate and export reports on-demando Opt-in for automated power overage notificationsOnline Orderingo Order, contract and provision in one paperless transactiono Cross connects to a cage or an in-house carriero Switchboard Interconnection Services include: • 1 and 10 GB ports • Virtual Connections to AWS, Azure and Google Cloud Platform • Virtual Connections between 11 QTS Data Centers • Virtual Connections to local carrier hotelso Remote Hands Monthly SubscriptionsDashboardDashboard displays a real-time snapshot of key deployment metrics and operational information with drill down capabilities:o View Power Consumption vs Power Contracted o View who’s on site at any point in timeo View enclosures and circuit pairs reaching power draw thresholds o Manage open service desk issues o Activate Switchboard ports o View status of online orders o See Sustainability metrics o Access compliance reports o Access API resources Getting started is easy – sign in with your QTS Customer Platform user name and password. If you’re an existing customer and do not have an account, please contact our Customer Support team at 866.239.5000. SDP is available to all QTS customers and accessible via QTS Mobile, web, or API.QTS continues to innovate. Tell us what features you need and how you would use them via the Feedback link in the app’s menu. We are listening!Fixed: Android 8 compatibility issues